I. General Information

The confidentiality of your personal data is one of the main concerns of Spitale din Turcia, as a data controller.

This document is intended to inform you about the processing of your personal data in the context of using the website www.medicinepark.co.uk (the “Site”).

II. Categories of Personal Data Processed

II.1. If you are a customer of the Site, Spitale din Turcia will process your personal data, such as your full name, phone number, email address, information about how you use the Site—for example, your behavior/preferences/habits within Medicine Park—as well as any other categories of data you provide directly in the context of creating a user account or in any other way resulting from the use of the Site.

If you create a user account on the Site using your Facebook or Google account, Spitale din Turcia will process the following public profile data displayed by those applications: username and email address.

II.2. If you are a visitor of the Site, Spitale din Turcia will process the personal data you provide directly in the context of using the Site, such as data you provide in the contact/questions/complaints section, to the extent that you contact us in this regard.

III. Purposes and Legal Grounds of Processing

III.1. If you are a customer of the Site, Spitale din Turcia processes your personal data as follows:

• To fulfill the contractual relationship between you and Spitale din Turcia, i.e., to handle, validate, ship, and invoice the order placed on the Site, to inform you about the order status, and to organize product returns, etc.
  Legal ground: The processing is based on the contract concluded between you and Spitale din Turcia, defined in the Terms and Conditions. Refusal to provide data may make it impossible to fulfill the contractual relationship.

• To comply with legal obligations that fall to Spitale din Turcia through the services provided via the Site, including tax and archiving obligations.
  Legal ground: Processing is necessary based on legal obligations. Refusal to provide data may prevent Spitale din Turcia from fulfilling legal obligations.

• For marketing activities, i.e., sending commercial communications (via email or SMS) regarding products and services offered via the Site.
  Legal ground: Based on your consent, if you choose to provide it. You can withdraw it anytime via unsubscribe links or your account settings.

• To improve the client experience on the Site.
  Legal ground: Based on the legitimate interest of Spitale din Turcia. Refusal has no negative consequences.

III.2. If you are a visitor of the Site, Spitale din Turcia processes your personal data as follows:

• For marketing activities, i.e., sending commercial communications (via email or SMS).
  Legal ground: Based on your consent, if provided. You can withdraw it anytime using unsubscribe options.

• To resolve complaints and improve your Site experience.
  Legal ground: Based on the legitimate interest of Spitale din Turcia to ensure correct Site functionality and respond to messages.

IV. Duration of Data Processing

As a principle, Spitale din Turcia will process your personal data as long as necessary to fulfill the purposes mentioned above.

• If you are a client, your data will be processed for the duration of the contractual relationship and afterward in accordance with legal obligations (e.g., tax documents must be retained for 10 years).

• If you delete your account, you will stop receiving commercial messages. However, this will not automatically delete your personal data. You must explicitly request data deletion.

• If you withdraw your consent for marketing purposes, data processing for that purpose will stop without affecting prior processing.

V. Disclosure of Personal Data

To fulfill the purposes listed above, Spitale din Turcia may disclose your data to:

• Partners and third parties who support Spitale din Turcia’s online activity,

• Public authorities (when legally required),

• For administering the Site,

• For awarding promotional prizes,

• For testing, analytics, authentication, and security,

• For marketing communication (within legal boundaries).

VI. Data Transfer Outside Romania

Personal data may be transferred outside Romania, but only to countries within the European Union.

VII. Your Rights

As a data subject, you have the following rights under data protection laws:

• Right to be informed about data processing activities;

• Right of access to the data;

• Right to rectification of inaccurate or incomplete data;

• Right to erasure (“right to be forgotten”), under conditions like data no longer being necessary, consent withdrawal, objection to processing, illegal processing, legal obligations;

• Right to restriction of processing, e.g., in case of data inaccuracy or objection to processing;

• Right to data portability, to receive your data or transfer it to another controller;

• Right to object, based on your situation, especially for processing based on legitimate interest;

• Right not to be subject to automated decision-making, including profiling;

• Right to lodge a complaint with the National Supervisory Authority or take legal action.

For any questions or to exercise your rights, contact:
📧 info@medicinepark.co.uk

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